Privacy Policy

This website is operated by Yorba Linda Oral Surgery ("we," "our," or "us"), located at 17300 Yorba Linda Blvd., Ste. J, Yorba Linda, CA 92886. You can reach us by phone at 714-364-9446 or by email at info@yorbalindaoms.com.

This policy describes how information is handled when you interact with this consultation landing page. It does not apply to the separate patient records that our practice maintains for people who become patients, which are governed by the practice's own record-keeping obligations.

The website consultation and patient-resource forms are intended only to collect basic contact details so a team member can reach out to you or deliver information you requested. Please do not submit diagnoses, symptoms, medications, treatment history, insurance information, images, or any other sensitive health information through this website. If you need to share health information, please wait until we contact you and can do so through an appropriate channel.

Through the consultation and patient-resource forms, we may collect:

• First name and last name
• Telephone number and country code
• Email address
• Which patient resource you requested and whether it was delivered or downloaded
• Whether you opted in to text messages, and the date and time of that choice or any later opt-out
• The date and time your submission was sent
• Referral or campaign parameters (such as UTM tags) if they are present in the link you used to reach the site

When you visit the site, our hosting and security systems may also collect basic technical information such as your IP address, the type of device and browser you are using, and general page interactions. We only collect these items to the extent the deployed site actually uses them.

We use the information above to:

• Respond to your consultation request and schedule or follow up as needed
• Send you communications you have asked for
• Deliver requested patient-education resources through time-limited links
• Keep a record of your text-message consent and any opt-out
• Detect and prevent abuse of the site
• Operate, maintain, and secure the website
• Comply with legal obligations
• Measure basic site performance, only if website analytics is enabled

We share information only with service providers that are needed to operate the site and respond to inquiries. Depending on how the site is configured, this may include providers of hosting and infrastructure, database services, communications tools, website analytics, and the practice's lead-management tools. We also disclose information when required by law or to protect our rights, users, or the public.

We do not sell or rent your personal information.

No mobile information or text messaging originator opt-in data and consent will be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

• Consultation request information: generally kept for up to 12 months after your last interaction if you do not become a patient.
• Patient-resource request information: generally kept for up to 12 months. Private resource-download links expire after 14 days.
• Text-message consent, opt-out, and limited compliance records: generally kept for up to 4 years after your last message or opt-out, or longer only if the law requires it.
• Technical and security logs: generally kept for up to 90 days.
• If you become a patient, information needed for your care may be transferred to the practice's regular patient-record system, which is kept under the practice's separate record-retention obligations. The landing-page database is not intended to serve as a patient chart.
• We may delete information sooner when appropriate. We may also keep information longer when necessary for legal, security, fraud-prevention, dispute, or opt-out-record reasons.

You can ask us to access, correct, or delete the personal information you submitted through this website by emailing info@yorbalindaoms.com. We may need to verify your identity before responding, and some information may be kept when the law or a legitimate business reason (such as an opt-out record) requires it.

We use reasonable administrative, technical, and physical safeguards designed to protect the information collected through this site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through it.

The site may contain links to third-party websites or services that we do not control. Their privacy practices are governed by their own policies, not this one.

You may use your browser's privacy and cookie controls to limit certain kinds of tracking. This site does not currently respond to "Do Not Track" browser signals.

We may update this policy from time to time. When we do, we will change the effective date at the top of the page. Material changes will be highlighted where appropriate.

Yorba Linda Oral Surgery
17300 Yorba Linda Blvd., Ste. J
Yorba Linda, CA 92886
Phone: 714-364-9446
Email: info@yorbalindaoms.com